Redefining the Landscape of System Monitoring: an Interview with Pulseway’s Founder

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Pulseway provides a product of the same name that's built to enable IT personnel and give them the ability to monitor, manage and automate their systems and the tasks or applications that they host. And, the best part is that they can do all of these things anywhere and everywhere, from their pockets. In fact, I wrote about Pulseway once before, so check out that article for an introduction.

Pulseway is the Swiss Army knife of IT management, all accessible from your fingertips. You don't need to be glued to physical computer or connected to your employer's network. You are able to manage everything from either a web browser or mobile device—all you need is internet access.

I recently sat down with the founder and CEO of Pulseway, Marius Mihale, to ask him not only about exciting new things going on with the company, but also to find out where the company is heading.

Petros Koutoupis: Please, tell us a bit about yourself.

Marius Mihale: I am the Founder and CEO of Pulseway. I created both the software and solution about eight years ago. I initially designed the product with the goal of making the lives of IT administrators easier. It all started when I was attempting to shut down a server remotely but could not find a mobile application to aid me in this. This is how Pulseway was born. And while users can also access the same administration functions via a web browser and through our website, our core application is the mobile app: you can monitor Windows, Linux and Mac OS alongside various applications from your mobile device and take the necessary actions as they are needed.

PK: What has the demand been for such a solution?

MM: In 2011, we released a trial version of our product and almost immediately received a lot of wonderful feedback from the industry. It was this feedback that helped us shape the application we have today. Today, there are more than 300K registered free user accounts and more than 4,500 paid business and managed service provider (MSP) accounts worldwide—more specially, in both Europe and the United States.

PK: How has the IT management landscape evolved in the past year?

MM: Most of the actions we take and the features we implement are based on the needs of our users. We pay careful attention to our customer feedback and requests. And we implement a lot of this feedback, with simplicity in mind.